Your Rights – Non Fault
Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say? Call MSC Accident Repair Centre first after an accident and for further information.
Had an accident? Know your legal rights.
Your Car. Your Right to Choose Your Repairer
After an accident, you might feel pressured to use your insurance company’s recommended repairer, but regardless of what your insurer may suggest, the final decision on where your car is repaired is entirely yours.
While our car repair services are approved by many major insurers, some insurance companies might steer you towards one of their ‘approved network’ repairers. But remember, these recommendations can be driven by cost, rather than quality.
Your insurers recommended repairer may not hold the prestigious BSI 10125 Kitemark accreditation for vehicle body repairs. MSC Accident Repair Centre are BSI10125 accredited, so you can trust that your car will be restored to its original condition.
Non Fault Accident Assistance Service
If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, call MSC first, before your insurance, and take advantage of our complimentary non fault accident assistance service.
- You don't have to claim on your insurance policy, so maintain your no claims discount
- You don't need to pay your excess
- You are entitled to a comparable replacement vehicle
- We can recover your vehicle if undriveable
We provide a complete hassle-free experience, we will communicate directly with your insurance and third parties and keep you updated throughout the whole process.
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Courtesy Vehicles & Mobility
MSC Accident Repair have a selection of courtesy cars & vans available to keep you mobile whilst we are repairing your vehicle. Subject to availability. We can also arrange local collection and delivery of your car within a certain radius.
Vehicle Accident Recovery
If you require recovery of your undrivable vehicle after an accident, give MSC Accident Repair Centre a call and we will arrange for your vehicle to be transported back to our bodyshop repair facility in Southall.
